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111bat FAQ – Get complete answers to the most frequently asked questions

Answers to all your questions on registration, payments, bonuses, and betting — all in one place. Can't find what you need? Ask us via 24/7 live chat.

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Account & Registration

FAQs on account creation, login, password recovery, and KYC verification.

6 Questions
Payments & Withdrawals

Questions about deposits, withdrawals, bKash, Nagad, Rocket, and all other payment methods — answered here.

6 Questions
Bonuses & Promotions

Learn about welcome bonuses, reload offers, cashback, and VIP rewards.

5 Questions
Betting & Odds

Everything you need to know about Live Betting, match odds, bet types, and betting rules.

5 Questions
App & Devices

FAQs on the 111bat app download, installation, and mobile betting.

4 Questions
Security & Privacy

Learn about account security, data privacy, and responsible gaming.

4 Questions
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Account & Registration 6

Everything you need to know, from account creation to verification

At 111bat Registration You'll need: an active Bangladeshi mobile number, a valid email address, your full name and date of birth (minimum age 18), and a strong password. The entire process takes just 2 minutes. Register Here →

No. Under 111bat's policy, only one account is permitted per mobile number. Attempting to create multiple accounts with the same number may result in both accounts being suspended and bonuses forfeited.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email address and a reset code will be sent to you. Use the code to set a new password. If you're still having trouble, reach out to us via live chat.

KYC (Know Your Customer) is the identity verification process. Before making a withdrawal, you will need to verify your identity using a national ID or passport. This protects your account and helps prevent money laundering. Verification is typically completed within 24 hours.

After 5 consecutive incorrect password attempts, your account will be automatically locked for 30 minutes. Try again after 30 minutes. If it's urgent, log in using OTP or contact support.

You can update your email, phone number, and password anytime by logging in and going to Account Settings. To change your name or date of birth, please contact support and provide the relevant documentation.

Payments & Withdrawals 6

All Your Deposit & Withdrawal Questions

111bat supports multiple payment methods including bKash, Nagad, Rocket, and bank transfer. Mobile banking options offer the fastest deposits and withdrawals. For more details, Payment Page View.

The minimum deposit at 111bat is ৳500. Depositing this amount or more for the first time makes you eligible for the Welcome Bonus. There is no set maximum deposit limit, though verification may be required for larger amounts.

Withdrawals to bKash and Nagad are typically processed within 1–4 hours. Bank transfers may take 1–3 business days. Withdrawals may be delayed if KYC verification has not been completed.

Deposits are usually credited instantly. If your balance hasn't updated after 30 minutes, contact support with your payment reference number. A page refresh may also resolve the issue.

KYC verification must be completed before your first withdrawal. After that, simply select an amount and confirm your payment method for each withdrawal. Additional verification may be required for large withdrawals (BDT 50,000+).

111bat does not charge any fees on deposits. Withdrawals are also generally fee-free. However, mobile banking providers may apply their own transfer charges. For more details, Payment Page View.

Bonuses & Promotions 5

FAQs on all bonus types

111bat offers new members a Welcome Bonus of up to 150% on their first deposit, capped at ৳10,000. Registration → Make a minimum first deposit of ৳500 → The bonus will be credited to your account automatically. For full terms and conditions, visit the Bonus Page View.

The Welcome Bonus carries an x5 turnover requirement. This means you must place total bets equal to 5 times the bonus amount before it becomes withdrawable. The turnover must be completed within 30 days. Terms may vary for other bonuses.

Yes, 111bat regularly offers daily bonuses, weekly cashback, and special match-based promotions for members. For the latest offers, Promotions Page Check back regularly.

Refer a friend to 111bat. When your friend registers using your referral code and makes their first deposit, you'll receive a referral bonus. You can find your referral code in the Profile section of your account.

Bonuses may be forfeited if you create multiple accounts, register with false information, violate bonus terms, or attempt to claim multiple bonuses from the same IP address. Play fair and follow the rules.

Betting & Odds 5

Betting Rules & Odds

111bat offers betting on 100+ sports, including cricket, football, tennis, kabaddi, and volleyball. The widest markets are available for cricket and football — the most popular sports in Bangladesh. Sports Section View.

In pre-match betting, bets are placed before the match starts and odds remain fixed. With live betting, you can bet in real time while the match is in progress, and odds change from moment to moment. On the Match Odds page View the latest odds.

The minimum bet generally starts at ৳20 (varies by sport and market). The maximum bet depends on your account level and the market. VIP members can bet at higher limits.

Yes. 111bat offers a variety of bet types including singles, doubles, trebles, and accumulators. Accumulator bets let you combine multiple matches for a chance to win big.

If a match is cancelled, abandoned, or deemed incomplete under specific rules, the original stake is generally refunded. In accumulator bets, the cancelled match is removed and the remaining selections stay active.

App & Devices 4

Questions about downloading and using the app

111bat App App Page Download from our page. Both Android (APK) and iOS versions are available. For Android, you'll need to enable "Install from unknown sources" before installing.

Yes. You can log in to both the app and the website using the same account credentials. Your balance and betting history are synced across all platforms.

If the app won't install on Android: go to Settings → Security and enable "Unknown Sources". Check that you have enough storage space. Delete the old APK and download a fresh copy. If the issue persists, contact Support.

Yes. The 111bat app supports push notifications for live match updates, bonus offers, deposit/withdrawal confirmations, and important announcements. You can customize your preferences anytime from the app settings.

Security & Privacy 4

Account Security & Data Privacy

Yes. 111bat uses 256-bit SSL encryption. Your personal and financial information is never sold or shared with third parties. For more details, Privacy Policy Read here.

If you notice any unusual activity on your account, change your password immediately and contact Support. 111bat will never ask for your password over the phone or via chat — if anyone does, treat it as a red flag.

111bat offers five responsible gaming tools: budget limits, session time limits, loss limits, cooling-off periods, and self-exclusion. For more details, Responsible Gaming Page View.

Strictly prohibited. 111bat enforces a firm 18+ policy. Age is verified at registration, and identity documents are checked during the KYC process. Any account found to belong to a minor is terminated immediately.

💡 Didn't find the answer you were looking for? Ask us anything via our 24/7 Live Chat — get quick responses in Bangla. Or send us an email at support@111bat.ws.

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